Privacy Policy
Last updated: December 10, 2025
1. Introduction
Tenzro, Inc., a Delaware corporation ("Tenzro", "we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Tenzro Cloud at cloud.tenzro.com and related services.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and profile information provided through Google OAuth authentication.
Usage Information
We automatically collect information about how you interact with our services, including API calls, resource utilization, access times, and feature usage.
Your Content
We store data you upload to our platform, including databases, files, models, and application data. This content remains your property.
Device Information
We collect information about the device and browser you use to access our services, including IP address, browser type, and operating system.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve our services
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS) and at rest
- Multi-tenant isolation with row-level security
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure infrastructure hosted on Google Cloud Platform
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating our platform
- To comply with legal obligations or valid legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account and associated data at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Export your data in a portable format
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at team@tenzro.com
8. Cookies and Tracking
We use essential cookies to maintain your session, remember your preferences, and provide core functionality. We do not use third-party advertising or tracking cookies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Tenzro, Inc.
Email: team@tenzro.com